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This role involves managing customer relationships, preparing quotations and patterns, and handling communication via phone and email for key accounts. Ideal candidates will have experience in logistics, supply chain, and imports/exports, as well as proficiency in Expedien software and Excel, with the opportunity to progress into a team lead or supervisor position.
A senior customer service representative with freight industry experience is responsible for managing client inquiries, ensuring smooth communication, and providing effective solutions to transportation and logistics-related issues.
You will be responsible for managing daily interactions with members, providing expert and timely administrative support to the claims and advice teams. This pivotal role ensures a consistent, high-quality service experience in every interaction, from the initial call to follow-up communications. Key responsibilities include managing invoices, claims accounts payable, and ensuring meticulous compliance with privacy and regulation requirements.
Seeking a motivated and hands-on Customer Service Team Lead to guide and inspire the customer service team. The successful candidate will have excellent interpersonal skills and a commitment to delivering great customer service.
Our client, a leading wholesale provider in both B2B and B2C sectors, is looking for a dedicated and enthusiastic Customer Service Representative to join their dynamic team in Glen Waverley, Melbourne.
Are you an experienced customer service officer or established supervisor looking for a leadership role within a leading building company? We're seeking a Customer Service Supervisor to join a reputable team. If you have experience managing teams, ideally in the industrial or building sectors, and are looking for a role with flexibility and a supportive team culture, we'd love to hear from you!
As administrative assistant your role is pivotal in the day to day operations of our business as well as being our first point of contact with clients. This will encompass managing operations, coordinating with team and management, multitasking and planning based on company needs.
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