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This position is for an L-3 Support Engineer responsible for providing expert technical assistance and managing solutions such as Active Directory, Azure AD, and Microsoft 365. The role entails addressing complex technical issues, supporting security initiatives, and ensuring client satisfaction through effective communication and efficient problem-solving.
Our client is seeking an IT Senior Support Engineer to be responsible for the delivery of globally accessible and distributed infrastructure services. As part of the IT Team, the role contributes to the successful support and maintenance of IT services globally, in conjunction with external vendors and service providers.
As a Level-2 Service Desk Analyst at an innovative professional services company, you'll provide exceptional support and technical assistance to clients. Your responsibilities include troubleshooting server issues, managing client relationships, and supporting IT infrastructure.
A Level 1 Service Desk Operator is required to join a well-established Professional Services organisation based in Melbourne. The ideal candidate should be proficient in technology and demonstrate excellent problem-solving skills.
As a Level-1 Service Desk analyst you will be providing initial technical support to end users, addressing basic hardware, software, and network issues. The position focuses on troubleshooting, escalating unresolved issues, and ensuring efficient resolution while maintaining high levels of customer satisfaction.
We are seeking a skilled Infrastructure Engineer to support a key government client in Sydney. This role involves designing, implementing, and maintaining robust IT infrastructure to ensure seamless operations. Key responsibilities include managing cloud and on-premises environments, optimizing network performance, ensuring system security and compliance, and troubleshooting complex technical issues.
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