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The outcomes of the Royal Commission Inquiry into Misconduct in the Banking, Superannuation and Financial Services Industry has resulted in greater investment into risk and compliance, to ensure the function evolves with the times.
Samantha Carroll, Practice Director of Governance, Compliance and Regulation at Ash St. Legal & Advisory believes every company is dealing with its own situation but in general, she has seen “compliance take a seat further up in the table than it did 2-3 years ago, and they [skilled risk and compliance professionals] have a lot more influence and power”.
She shares her take on the current state of compliance in Australia below.
I think the only answer is to work smarter, as “more resources” is not necessarily the answer in every case.
What I mean by “smarter” is that compliance professionals are going to have to work more efficiently and more effectively through a range of activities to optimise available resources. Some of the activities I would suggest may need to be considered would be:
There is definitely an increase in interest, but I think it’s still an area that is still maturing.
Some examples I have come across where RegTech is being used includes organisations using platforms to manage risk and compliance frameworks, chat-bots to assist with advice on answering questions around compliance requirements, and data analytics for monitoring.
On the business side of things, technology is being used to improve compliance in customer identification and on-boarding and any other activities that streamline the provision of services or products to customers.
There are five key points to consider:
Samantha Carroll is Practice Director of Governance, Compliance and Regulation at Ash St. Legal & Advisory.
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